Unified Communications and Collaboration (UC&C): Achieved – But what about work-life balance?

As you probably know from the topic of this blog, at Convergent we implement Microsoft Unified Communications and Collaboration solutions.  Customer deployments aside, as UC&C advocates we’ve tried to make ourselves as much of a case study on how to leverage the technology as possible.  And while we certainly had some learning curve challenges at [...]

Wave 14 Series: New Features

So this is the second post in what will be many of the new features of Wave 14 - Microsoft Communications Server.  All of the NDA’s have been removed as most of the information was featured at TechEd in June.  Since then, multiple beta’s have been floating around so I thought it was time to [...]

Quintum Tenors get “New Routing”

Some may be in tune, but with Quintum’s new 1-809 firmware release Tenor users aren’t just getting updates and bug fixes.  They now have the option to use a new “Any to Any” (A2A for short) routing engine.  The “New Routing” option goes a long way to making Tenor configuration a quick and easy proposition and you [...]

Use a Single Listener for Forms-Based and Basic Authentication in ForeFront TMG/ISA

When deploying Microsoft Unified Communications solutions we often deploy ForeFront TMG or ISA Server 2006 to provide complete external services (Outlook Web App, Communicator Web Access, Address Book Download, and Group Expansion). We’re also asked integrate with existing IIS applications and provide a seamless end user experience using Forms Based Authentication (FBA) and the Single [...]

MoC integration with Outlook 2010 64 bit is working…

Well, for me at least. Not sure what the deal is, and I’ve not put a lot of time into figuring it out, but what i can tell you is that I haven’t had Missed Call Notifications or Conversation History since 9/17/2009.
Now, on 2/11/2010, things started working…
Also, on 2/11/2010, the following patches were installed on [...]

Editing LiveMeeting Request

Have you ever been in that situation where someone tells you that the meeting invite for LiveMeeting 2007 is confusing.  If you are a cloud LM user then you get to edit that message.  But if you really like OCS 2007 R2 and just want to edit that darn thing, what can you do because [...]

Forcing Address Book Download

Nothing overly special about this command and it’s been out there in several places.  The problem is I can never find it when I need it.  Why would you need it?  Let’s say you made a change to the address normalization file and the next morning that one really important person wanted to make a [...]

Snom phones and OCS 2007 R2, a lesson learned

As Convergent Solutions has embarked upon leveraging OCS as a fully-featured, enterprise telephony solution we’ve tailored our offerings to meet the needs of clients both large and small. With tighter company purse strings, we’ve looked at many vendors to enhance the Enterprise Voice experience on the desktop that would bring a solid feature set at [...]

Static Routes on Tenor DX

I recently implemented static routing on a Quintum Tenor DX via called number in a downstream gateway deployment. It’s not difficult, but there are a couple checkboxes you have to tick to get it working right. It’s a quick little trick that may come in handy at some point. (Note: I used the OCS 2007 [...]

Voice Calls Drop when desktop sharing from Communicator 2007 R2 Client

One of the most useful features (for me) of Communicator under OCS 2007 R2 is the ability to do a joint desktop sharing session/conference call. Recently, my ability to do this with one of our key office staff just stopped working. We’d be in a voice call, add in desktop sharing, and after about 5-10 [...]