Tin Cups and String: The Convergent Microsoft UC Blog

For those of you that have had to apply the numerous hotfixes to OCS 2007 R2 servers I’m sure you’ve asked the following questions:
 
1. What version am I running now?
2. Does this hotfix apply to this server?
 
Thankfully Microsoft has (inconspicuously) released an application that will answer both of those questions for you. Using the latest [...]

Microsoft has released another round of OCS 2007 R2 hotfixes… many welcome bugfixes included!
 
Microsoft Ofiice Communicator 2007 R2 Client Update can be found here. Updates include:

976045 (http://support.microsoft.com/kb/976045/ ) Error message when you try to add a contact to Outlook in Communicator 2007 R2: "Cannot connect to Microsoft Office Outlook to add a contact because Outlook [...]

I was recently tasked with demoing the Agent Communications Panel, a XAML browser application that integrates OCS 2007 R2 with Microsoft Dynamics CRM. After working with Microsoft for a few weeks we concluded that the ACP is only supported in non-IFD (Internet Facing Deployment) topologies (as is now described in the release notes).
With that in [...]

One of the few features that wasn’t available with OCS 2007 R2 RTM was the Web Scheduler application which allowed scheduling of LiveMeetings and conference calls without the full LiveMeeting client. Microsoft just released the OCS 2007 R2 Web Scheduler application… anyone with a web browser (ahem, Mac users) can schedule meetings now!
 
For those of [...]

If you have just received a SIP 481 error in a trace on your front-end server, and have a recently deployed a custom OCS 2007 R2 UCMA application from your test to production system that is having issues with audio calls, we may have a fix for you.
 The scenario: You build and test a UCMA voice response workflow application on [...]

I found myself wanting to boot from a USB flash drive, and not just boot a utility OS, but to actually have a USB drive that would install the Windows Server 2008 R2 OS.
With the help of my good friend Google, I found a quick and easy way to do this over at [...]

In a recent Voice Ignite training course (taught by Richard Luckett and Chris Olsen) I was tasked with decrypting SIP signaling messages over TLS. Troubleshooting SIP over TLS is essential in diagnosing OCS 2007 and OCS 2007 R2 voice-related problems. After some research and troubleshooting the process identified to perform the task is fairly simple. [...]

OK, I will post a serious VoiceCon recap shortly, but couldn’t resist making fun of the sponsorship that was everywhere here.   If you’ve been to a big industry conference, you know that sponsorship plays a key role.  Some things, however, can be taken too far.  Was this one of those?  You be the judge, with the following quick [...]

CWA Sign in error code 0-1-492
With all the cool new features of CWA 2007 R2 I was excited to get ours fully functional. We received ambiguous errors publishing CWA with ISA (using both FBA and directly without authentication),  and this error code (0-1-492) beat me up for quite a while. Most posts/fixes I found were [...]

Welcome to Tin Cups and String, the UC blog of the Convergent Solutions Group Microsoft Unified Communications engineers.
While most of the posts will be related to our voice practice and related topics, I have almost no interest in restricting the CSG engineers from other topics - it is the variety of our discussions that make this an [...]