Tin Cups and String: The Convergent Microsoft UC Blog

I had tough time recently finding a consolidated list of info links and products surrounding Exchange 2010  fax support.  We did the original research because a smaller client received a rather large price tag from a major vendor for fax support, and they don’t want to plunge ahead with and Exchange upgrade.  Attached is the content from our [...]

When deploying Microsoft Unified Communications solutions we often deploy ForeFront TMG or ISA Server 2006 to provide complete external services (Outlook Web App, Communicator Web Access, Address Book Download, and Group Expansion). We’re also asked integrate with existing IIS applications and provide a seamless end user experience using Forms Based Authentication (FBA) and the Single [...]

As Convergent Solutions has embarked upon leveraging OCS as a fully-featured, enterprise telephony solution we’ve tailored our offerings to meet the needs of clients both large and small. With tighter company purse strings, we’ve looked at many vendors to enhance the Enterprise Voice experience on the desktop that would bring a solid feature set at [...]

Quality can be an issue when you’re trying to record custom greetings to use with Exchange 2007sp1’s limitations of 8KHz, 16-bit, Mono sound files.  Sound Recorder is often used to handle the recordings, but it doesn’t do it well.  While researching a way to handle this better I stumbled upon a freeware application called Audacity [...]

For those of you that have had to apply the numerous hotfixes to OCS 2007 R2 servers I’m sure you’ve asked the following questions:
 
1. What version am I running now?
2. Does this hotfix apply to this server?
 
Thankfully Microsoft has (inconspicuously) released an application that will answer both of those questions for you. Using the latest [...]

Microsoft has released another round of OCS 2007 R2 hotfixes… many welcome bugfixes included!
 
Microsoft Ofiice Communicator 2007 R2 Client Update can be found here. Updates include:

976045 (http://support.microsoft.com/kb/976045/ ) Error message when you try to add a contact to Outlook in Communicator 2007 R2: "Cannot connect to Microsoft Office Outlook to add a contact because Outlook [...]

I was recently tasked with demoing the Agent Communications Panel, a XAML browser application that integrates OCS 2007 R2 with Microsoft Dynamics CRM. After working with Microsoft for a few weeks we concluded that the ACP is only supported in non-IFD (Internet Facing Deployment) topologies (as is now described in the release notes).
With that in [...]

One of the few features that wasn’t available with OCS 2007 R2 RTM was the Web Scheduler application which allowed scheduling of LiveMeetings and conference calls without the full LiveMeeting client. Microsoft just released the OCS 2007 R2 Web Scheduler application… anyone with a web browser (ahem, Mac users) can schedule meetings now!
 
For those of [...]

If you have just received a SIP 481 error in a trace on your front-end server, and have a recently deployed a custom OCS 2007 R2 UCMA application from your test to production system that is having issues with audio calls, we may have a fix for you.
 The scenario: You build and test a UCMA voice response workflow application on [...]

I found myself wanting to boot from a USB flash drive, and not just boot a utility OS, but to actually have a USB drive that would install the Windows Server 2008 R2 OS.
With the help of my good friend Google, I found a quick and easy way to do this over at [...]